![]() ![]() We are here to assist you on your fitness journey and provide any information you may need. If you ever decide to explore our programs or services in the future, please don't hesitate to reach out. Please allow 48 business hours for this change to take effect. In response to your concerns, we have unsubscribed you from marketing emails, as per your request. Your satisfaction and comfort with our communication are important to us. However, please rest assured that these offers are completely optional, and you are not obligated to make any additional purchases. We occasionally recommend additional content or products to our customers with the hope of providing them with valuable resources that align with their fitness goals. We value your feedback, and we want to clarify our approach. Hi Cheryl, We sincerely apologize for any frustration you experienced due to the frequency of our emails and offers. Thank you for bringing this to our attention, and we appreciate the opportunity to make things better for you and our future customers. We'll review our video content to ensure it aligns better with your expectations, focusing on delivering useful information without feeling like a sales pitch. Our intention is always to provide valuable insights and guidance to our customers. Regarding the videos, we regret that you found them to be more promotional than informative. We will take your feedback into account and work on optimizing our communication strategy to ensure a more pleasant experience for our customers. We aim to strike a balance between providing valuable content and promoting our products or services. We understand your concerns regarding the frequency of emails and advertisements. Your feedback is incredibly valuable to us, as it helps us identify areas for improvement. We're genuinely sorry to hear about your disappointing experience, and we apologize for falling short of your expectations. We hope to address your concerns promptly and to your satisfaction. Thank you for providing us with your feedback, and we apologize for any inconvenience you've experienced. We're committed to making this process as smooth as possible for you and resolving any issues you may have. In regard to your request for a return label, please see your email - we just sent you an email with the return label you can generate and the instructions on how to return. We take such matters seriously and want to ensure our products are used safely. We appreciate your diligence in checking with a healthcare professional. Regarding your high blood pressure and the product's suitability, it's essential to prioritize your health and safety. We'll work on improving our virtual meeting setup to ensure smoother and more accessible communication with our customers. Technical issues can sometimes occur, and we understand the frustration this can cause. Firstly, we apologize for any difficulties you encountered with the Zoom meetings. Your feedback is important to us, and we're committed to addressing your concerns. We're sorry to hear about your experience with our product and the challenges you've faced. We hope that you will give us another chance in the future. Feel free to reach out if you have any questions or concerns. ![]() Please allow 48 business hours for emails to cease. ![]() We have unsubscribed you from marketing emails. We occasionally recommend content or products that may be relevant to your fitness goals, and hope this clarifies why you received offers after making your purchase. We apologize for the frustration regarding the emails. We've sent an email with instructions to help you request a refund from the App Store. The more time you allow yourself to follow the program, the better the results. To ensure that you get the maximum results, it is important to follow the program for at least 3 weeks for you to start seeing results. Consistency is key when trying to reshape your body. We also understand that it takes time to see results. We understand that everyone's body is different and responds differently to exercise and diet. I want to assure you that we take your feedback very seriously. I understand that you're frustrated and disappointed. Hi Holly, I'm so sorry to hear that the program hasn't worked well for you. ![]()
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